The British Academy for Training and Development emphasizes that in a world of rapid transformation and change, the arts of etiquette and protocol play a crucial role in strengthening international relations and fostering effective communication between different countries and cultures. These skills are essential for ensuring mutual understanding and respect, reflecting the cultural values and traditions of each nation.

The arts of etiquette are vital for managing interactions among official figures, whether at political summits or diplomatic events, where sensitive situations require a thorough understanding of behavioral rules. From first impressions to the intricacies of official arrangements, these skills are key factors that influence the success of negotiations and enhance international cooperation.

Who Should Attend?

• Workers in the diplomatic corps or in foreign ministries.
• Specialists in international relations.
• Public relations officers.
• Corporate managers who deal with international partners or attend international conferences and events.
• Students studying politics, international relations, or cultural studies.
• Organizers of international events.
• Anyone who wants to improve their communication and social interaction skills in international contexts, whether in personal or professional life.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• The basic concepts of etiquette and protocol and their importance in international relations.
• Effective communication skills between different cultures.
• Rules and procedures related to official protocol, including organizing events and dealing with important figures.
• The impact of etiquette rules on building trust and cooperation between countries and strengthening bilateral relations.
• Organizing international events professionally, from planning to implementation.
• Different cultural customs and traditions and how to respect them when dealing with other countries and peoples.
• Managing personal and institutional reputation in international contexts.
• Dealing with difficult or unexpected situations in international contexts.
• Using etiquette to enhance the effectiveness of negotiations and reach successful agreements.

• The concept of etiquette and protocol
  • Definition of etiquette and protocol and their importance in international relations.
  • The difference between protocol and etiquette.
• History of etiquette in diplomacy
  • How have etiquette rules evolved over the ages.
  • Study the impact of cultural history on the arts of etiquette.
• General etiquette rules
  • General behaviors in dealing with official figures.
  • The importance of respect and courtesy in international relations.
• Etiquette in negotiation
  • Strategies for using etiquette to achieve better results in negotiations.
  • How to express opinions politely.
• Organizing official events
  • How to plan an official event (conference, summit, or meeting).
  • Elements of success in organizing events.
• Logistics arrangements
  • The importance of logistical details (location, time, and guests).
  • Preparing guest lists and reception protocols.
• Cross-cultural communication strategies
  • How to improve communication with different cultures.
  • Techniques for expressing respect and appreciation.
• Etiquette in social media
  • Online conduct rules in international relations.
  • How to use social media professionally.
• Understanding cultural customs and traditions
  • Learning about the customs and traditions of different countries.
  • How to respect cultural traditions in interactions.
• Dealing with cultural differences
  • Strategies for dealing with cultural conflicts.
  • Building strong relationships in multicultural environments.
• Preparing for international conferences and summits
  • How to prepare for major events (planning, promotion, and implementation).
  • The importance of coordination between different parties.
• Behavior at international meetings
  • Rules of conduct during formal meetings.
  • How to deal with different personalities at meetings.
• Crisis management at events
  • How to deal with unexpected situations.
  • Strategies for mitigating crises and achieving success.